IT Management

IT Management

6B04101

The educational program “IT Management” is dedicated to teaching students the theory and practice of managing innovative processes and solutions. Key aspects are new product development, strategic marketing, sales and after-sales service management, business intelligence, open innovation and entrepreneurship. The object of research is a new process of product development and business. This includes processes for collaborating with and sharing knowledge with various stakeholder groups.

The goal of the EP

The goal of the EP is to train qualified competitive specialists in the field of IT management, organization development management and IT processes, as well as the management of innovative IT products. To provide practice-oriented training of highly qualified specialists in the field of IT management of enterprises with general cultural and professional competencies in the field of information technology, as well as create conditions for continuous professional self-improvement, development of social and personal competencies of specialists, expansion of social mobility and competitiveness in the labor market.

Objectives of the EP

  • To form a student’s general competencies, including the ability to self-realization, self-development, communication, bear social and ethical responsibility for decisions made, etc.
  • Form the basic competencies of the student, including the ability to conduct marketing research, conduct economic analysis and performance evaluation, plan and budget, etc.
  • To form a student’s professional competencies, including the ability to develop a plan and program for organizing work on product development, select a technology for research, develop business requirements, select (develop) a technology for the implementation (commercialization) of an innovative product.

6В04 – Business, Management and Law

Education code and classification

044– Management

Education Programs Group

041 – Business, Management and Law

Code and classification of training directions

Requirements for evaluating the learning outcomes of the educational program

A student, after mastering the entire educational program, must be able to fulfill the following points:
  • Formulate and solve problems arising in the course of production activities that require in-depth professional knowledge.
  • To formulate the problem, both mathematical approaches and computer tools can be used;
  • Choose the necessary approaches and methods for analyzing problems, as well as modify existing ones and develop new ones, depending on the tasks of a particular case;
  • To apply in the process of training psychological methods and means of increasing the effectiveness and quality of training;
  • Proficient in a foreign (English) language, allowing students to conduct research at a high-quality level and to teach special disciplines in universities;
  • To model and design complex systems using mathematical and computer models and methods;
  • Apply quantitative and qualitative methods and techniques for collecting primary information for research, as well as developing effective solutions to problems;
  • Analyze and design software tools for data analysis, as well as the algorithms, models and methods required for developing software systems, effective data analysis and extracting knowledge from data;
  • Manage a team of developers in the process of developing software systems, as well as models and methods of data analysis;
  • Choose standards, methods, technologies, tools and technical means for carrying out work on further maintenance of software systems;
  • Apply methods of design and development of software systems to solve a wide class of applied problems in various fields, including interdisciplinary industries;
  • Program and test various solutions (models, methods), take part in the creation and management of systems at all stages of the life cycle of system development.
  • Create relational and non-relational databases for the effective storage and management of data in various large organizations, government agencies and other companies.
  • Create analysis models for structured, semi-structured and partially unstructured data.
  • To analyze the complexity of calculations and the possibility of parallelization (optimization) of the developed algorithms and programs.
  • Assess the main parameters of the resulting parallel programs, such as numerical indicators of the required computing resources, acceleration, efficiency and scalability.

The list of competencies and the results of the educational program

The list of competencies of the educational program

QC1. Possess the necessary knowledge in the field of information technology and general disciplines and understand the possibility of their application in the field of information technology.
QC2. Know the principles of processing, analysis and presentation of data and be able to use them to drill down in various fields.
QC3. The ability to analyze the requirements for the subject area, the ability to build or modernize information technologies when substantiating the results of the analysis using research methods and modeling tools.
QC4. The ability to be competent in the choice of IT and mathematical modeling methods for solving specific engineering problems, the ability to be ready to identify the natural science essence of problems arising in the process of professional activity, and the ability to attract the appropriate mathematical apparatus to solve it
PC1. The ability to find (select) optimal solutions when creating new products, taking into account the requirements of quality, cost, deadlines, competitiveness and environmental safety
PC 2. Understanding Information System Architecture
PC3. Ability to apply theories and methods of theoretical and applied IT management, systems and management strategies, quality management of innovative IT projects\
PC4. The ability to solve professional problems on the basis of the history and philosophy of innovations, mathematical methods and models for managing IT innovations, computer technologies in the innovation sphere
PC5. The ability to form and develop communicative skills and competencies in the field of organization, planning and production management, the ability to apply the acquired knowledge to comprehend the environmental ecological reality, the ability to summarize, analyze, predict when setting goals in the professional sphere and choose ways to achieve them using the scientific research methodology
PC6. Ability to develop a plan and program for the organization of work on product development
PC7. The ability to carry out a feasibility study of innovative IT projects and programs
PC8. The ability to apply the theory and methods of mathematics to build qualitative and quantitative models of objects and processes in the natural scientific field of activity, the ability to choose and apply suitable equipment, tools and research methods to solve problems in a selected subject area, the ability to configure and adjust software and hardware systems, ability to interface hardware and software in information and automated systems.

Learning Outcomes

R 1 To be able to independently analyze the processes and phenomena occurring in modern society; correctly and reasonably formulate their thoughts in oral and written form; use the acquired knowledge in specific situations; own alternative, new and / or innovative approaches to solving professional problems
R 2 Proficient in Kazakh / Russian and a foreign language at a level that allows the implementation of the main types of speech activity; in various ways of oral and written communication; adequate response skills in situations of everyday, academic and professional communication.
R 3 The ability to organize the work of the project team to achieve the goal, find and make managerial decisions, evaluate the quality and effectiveness of labor, costs and results of the team.
R 4 Be able to analyze and make suggestions on the formation and improvement of marketing services; substantiate proposals for the formation of commodity, pricing, marketing and communication policies of innovative companies; owns the skills of conducting marketing research in the market of high-tech products, their promotion.
R 5 To be able to choose, justify and apply various mathematical and statistical methods for solving control problems; use a systematic approach to the process of quantitative analysis of information for making management decisions; owns the skills of statistical analysis of information when making management decisions, building probabilistic-statistical models by adapting them to specific management tasks, the skills of formatting the results of information-analytical work
R 6 Own methods of financial management for valuing assets, making investment decisions of a project, financing decisions, methods of analysis and reducing the degree of financial risks; tools for evaluating the effectiveness of investment projects; skills of forming financial plans.
R 7 To be able to correctly determine the essence and content of management processes, leadership, entrepreneurship and management; to analyze the internal and external environment of the management object, social and psychological factors; establish communication processes, decision making; owns a choice of an effective style of leadership and leadership, methods of managing groups, conflicts, stresses; organization of communications and interaction at enterprises; use of models and methods for rational problem solving; skills of quantitative and qualitative analysis of information in making managerial decisions, building economic, financial and organizational and managerial models
R 8 Know the theoretical foundations of information technology, the basics of developing websites, software, object-oriented programming; issues of interaction between man and computer; project management software development and software developers management; be able to determine an innovative solution; plan IT projects; formulate business requirements; have skills in problem solving, professional communication and behavior, design design; creating a healthy working environment for software developers
R 9 The ability to critically analyze the current problems of IT management, set tasks and develop a research program, choose the appropriate methods for solving experimental and theoretical problems, interpret, present and apply the results.
R 10 Be able to apply terminology, vocabulary and the main categories of the theory of entrepreneurship and economics; apply entrepreneurial approaches, concepts and methods to your own business idea; to develop a strategy and tactics of the enterprise; use staff motivation methods and different leadership styles; make decisions in the field of attracting customers and investors, organization of labor and the production process; planning and use of resources and the formation of business results; negotiation; creating a project team; drawing up a business plan.

Assessment of learning outcomes

Exam form Recommended ratio, %
1 Computer testing 20
2 Written 10
3 Oral 5
4 Project 30
5 Practical 30
6 Comprehensive 5

GRADUATE MODEL

«ASTANA IT UNIVERSITY»

Bachelor of Educational Programme 6B04101  «IT Management»

GRADUATE MODEL

«ASTANA IT UNIVERSITY»

Bachelor of Educational Programme 6B04101  «IT Management»

DEVELOPMENT PLAN

Educational Program 6B04101  «IT Management»

DEVELOPMENT PLAN

Educational Program 6B04101  «IT Management»

Course Curriculum

The cycle of general education disciplines

Mandatory component

OK1Modern history of Kazakhstan

The course considers the modern history of Kazakhstan, how part of the history of mankind, the history of Eurasia and Central Asia. The modern history of Kazakhstan is a period in which a holistic study of historical events, phenomena, facts, processes is carried out, the identification of historical patterns that took place on the territory of the Great Steppe in the twentieth century and to this day.

OK1Philosophy

The course involves the study of the discipline of philosophy as a special form of spiritual studies in its cultural and historical development and modern sound. The main directions and problems of world and national philosophy are studied. Philosophy is a special form of cognition of the world, creating a system of cognition of the general principles and foundations of human life, about the essential characteristics of a person’s relationship to nature, society and spiritual life, in all its main direction.

OK3Foreign Language (English)

The course includes an intensive English language study program focused on grammar and speaking skills. The course includes topics that reflect the latest advances in information technology, and a terminological dictionary makes them directly relevant to the needs of students.

OK3Kazakh (Russian) language

The course occupies a special place in the system of training bachelors with an engineering education. For students of a technical university, the study of professional Kazakh / Russian languages is not only an improvement of the skills acquired in the school, but also a means of mastering the future specialty.

ОК4, PC1, PC2Information and Communication Technologies (in English)

The course includes the study of modern information technologies, including methods and means of communication of people in ordinary and professional activities using information technology. Technology data is studied in relation to the search, collection, storage, processing and dissemination of information.

OK1Module of social-political education: Political science

The course is devoted to general political knowledge for specialties in the field of information technology. The course includes political self-awareness, improving one’s political outlook and communicative competencies. Teaching political knowledge is communicative, interactive, student-oriented, result-oriented, and largely depends on the independent work of students.

OK1Module of social-political education: Sociology

The course includes knowledge of sociological subject areas, research methods and directions. The course will discuss in detail the basic sociological theories and the most effective ways of gaining deep knowledge about various aspects of our modern society. The special significance of this course for students is the opportunity to develop a sociological imagination, to understand the basic concepts of sociology as a science.

OK1Module of social-political education: Psychology

The course presents questions of psychology in a wide educational and social context. The knowledge and skills acquired and formed as a result of mastering the course content give students the opportunity to put them into practice in various areas of life: personal, family, professional, business, social, in working with people from different social groups and age groups.

OK1Module of social-political education: Cultural studies

The course will help to become the basis for studying the whole complex of social and human sciences, as well as an addition to general courses in history and philosophy. The course includes topics such as morphology, semiotics, anatomy of culture; the culture of the nomads of Kazakhstan, the cultural heritage of the proto-Turks, the medieval culture of Central Asia, the formation of the Kazakh culture, the Kazakh culture in the context of globalization, the cultural policy of Kazakhstan, etc.

Physical Culture

The course is devoted to the formation of physical culture of a person and the ability to use various means of physical culture in a targeted way to preserve and health promotion.

The cycle of general education disciplines

University component

ОK2, PC1, PC9Technological entrepreneurship

The course is devoted to the study of the principles and methods of building an organization, planning and control at an enterprise, economic analysis of the production process and evaluation of its results, organization and control of the production process. The course examines the entrepreneurial skills and leadership qualities required to successfully become an IT entrepreneur.

Cycle of profiling disciplines

University component

PQ3Mastering Design Thinking

Mastering the course will help you master the concepts of design thinking: a powerful problem-solving process that includes understanding the needs of customers at a deeper level. The course includes the basics of design thinking, empathy to understand the problem, ideas and the correct construction of communication, prototyping and testing users, along with the questions that arise, will also make you an expert in the field of business strategy and innovation, which will allow you to manage the design thinking culture on workplace

PQ4, PQ8Android 1//iOS1//PL/SQL 1//Python 1

This course is designed to learn the basics of mobile development using the Android Studio development environment for the Android operating system. Mobile applications received as a result of the course can be downloaded to the university repositories and also displayed on the Play Store

PQ2IT system and infrastructure

The aim of the course is to familiarize with the issues of IT infrastructure for students involved in IT management, specializing in Information Systems. It covers topics related to both computer architecture and architecture and communication. networks, with an emphasis on the services and capabilities that IT infrastructure solutions allow in an organizational context. This gives students the knowledge and skills that they need to communicate effectively with professionals, whose special attention is paid to hardware and system software technology and to develop organizational processes and software solutions that require a deep understanding of IT infrastructure capabilities and limitations. It also prepares students for organizational roles that require collaboration with external providers of IT infrastructure components and solutions. The course is focused on Internet solutions, computer and network security, business continuity and role regulatory compliance infrastructure

PQ1Project management

To be able to use project management tools at various stages of the project life cycle, to make a qualitative and quantitative assessment of project risks, to determine project effectiveness

PQ1IT project case

The course is aimed at exchanging information regarding various IT projects, their implemented activities, results achieved, lessons learned, conclusions and recommendations. Case studies of IT projects can serve as examples for solving similar problems and opportunities, as well as for reproducing best practices.

PQ2, PQ9Industrial practice

Students industrial practice

Cycle of profiling disciplines

Component by choice

PQ14Software Test Management

Software Project Management. The course is designed to learn the basics of testing and ensuring the quality of software, which are a mandatory step in the development of any software system. The right approach to testing software systems will allow students to avoid many mistakes when developing real systems.

PQ2Change management

IT Operations Management. Digital Change Management – change management in a very specific context through the implementation of change projects. The course is designed to give students a scientific understanding of the relevant underlying mechanisms of the digital change process.

PQ2Software Process Management

Software Project Management. The course is designed to learn the basics of process management, including life cycle management when developing software for small and large enterprises. During the course, flexible development process management methodologies, such as the Agile methodology, will be partially considered.

PQ2IT Operations Management

IT Operations Management. The course covers the latest and most advanced technical, managerial and operational methods for managing successful, effective and efficient IT organizations. As well as trends in digital technology, IT systems, IT operations and management.

PQ3, PQ9Agile Management in Virtual Environments

Software Project Management. Discipline gives an idea of how to manage a project when requirements are constantly changing. Students will receive a systematic professional understanding of flexible approaches to project management, knowledge in which cases it is appropriate to use Agile, and in which it is not advisable, practical step-by-step development of SCRUM methods, understanding of templates that allow you to embed and scale Agile techniques to the size of your organization, get acquainted with advanced software products for automation of management based on flexible approaches.

PQ3, PQ9IT Governans and Audit

IT Operations Management. The course provides the concept of a structured approach to managing IT functions in enterprises, including an audit of IT compliance and maturity. It gives students the competence to determine and implement the necessary rules, policies and processes for the reliable operation of IT in accordance with legal requirements and professional standards.

PQ3, PQ7Risk Management software

Software Project Management. The course covers the field of risk management in the context of the project. It emphasizes the importance of risk management and the need for project managers to think about this in advance. The course contains the basic theories and concepts of risk management applicable to the project environment, including planning, preparation and response to project risks. The course covers areas of identification, assessment, monitoring and risk control. As part of this course, students will be presented with methods of qualitative and quantitative risk analysis.

PQ3, PQ7IT risk management

IT Operations Management. The course covers the field of risk management in the context of the project. He emphasizes the importance of risk management and the need for project managers to reflect on this issue. It contains the basic theories and concepts of risk management applicable to project environments, including planning, preparation and response to project risks. It also addresses the areas of risk identification, assessment, monitoring and control. As part of this course, students will be presented with methods of qualitative and quantitative risk analysis.

PQ3, PQ9Undegraduate practice

The course presents the collection and analysis of materials for writing a graduation project

PQ2, PQ9Writing Diploma Work (Project) and Defence

A graduation project is a graduation qualification scientific work, which is a generalization of the results of an independent study by a student of one of the urgent problems of a particular specialty of the corresponding branch of science, which has internal unity and reflects the progress and results of the development of the chosen topic.

Cycle of basic disciplines

University component

ОК4, PC5Algebra and geometry

The course involves the study of the foundations of algebra and geometry at the university level and includes matrix theory, linear equations systems, vector theory, analytical geometry, limit and differentiation of functions of one variable

ОК4, PC5Mathematical Analysis

The course introduces students to the important branches of calculus and its applications in computer science. During the educational process, students should become familiar with and be able to apply mathematical methods and tools to solve various applied problems. Moreover, they will study the fundamental methods of studying infinitesimal variables using analysis, the basis of which is the theory of differential and integral calculations.

ОК4, PC5Discrete mathematics.

The course is part of mathematics devoted to the study of discrete objects (here discrete means consisting of separate or unrelated elements). In a more general sense, discrete mathematics is used whenever objects are counted, when relationships between finite (or countable) sets are studied, and when processes involving a finite number of steps are analyzed. The main reason for the growing importance of discrete mathematics is that information is stored and processed by computers in a discrete way.

PQ3, PQ5Principles of Economics

A course on the patterns and factors of economic growth in the phase dynamics of reproduction; on the use of limited resources for the production of goods and services and their exchange in order to meet needs; on types of production and exchange activities, on the daily business life of people associated with the extraction of livelihoods; about public wealth

PQ3, QC4Management

Organization Management Course. Management includes activities to develop an organization’s strategy and coordinate the efforts of its employees (or volunteers) to achieve their goals by using available resources such as financial, natural, technological and human resources. The term “management” may also refer to those people who manage the organization.

PQ3, PQ6Microeconomics

Microeconomics as an academic discipline ensures that students acquire knowledge in the main areas of microeconomics: consumer behavior, producer behavior, market structures, general equilibrium, welfare economics, asymmetric information theory.

QC3, PQ1Professional English

The course includes an intensive, more advanced program for studying academic and applied (area of information technology) English, oriented skills in professional speaking and understanding common terminology. The course includes topics that reflect the latest advances in information technology, and a terminological dictionary makes them directly relevant to the needs of students.

PQ8Computer Organisation and Architecture

IT architecture is a comprehensive structure that combines all the information technologies and resources used by a particular organization or company. The information technology infrastructure includes all computers, installed software, communication systems, information centers, networks and databases.

PQ9Macroeconomics

The subject and method of macroeconomics. Macroeconomic indicators and their relationship. General macroeconomic equilibrium. Model AD-AS. Consumption and savings. Money market. Macroeconomic equilibrium in the commodity and money markets. Model IS-LM. Monetary policy. Fiscal policy. Capital accumulation and economic growth. The state budget and its structure. Government debt and methods of financing it Balance of payments and its structure. Currency system and exchange rate. International trade and trade policy.

ПК8Operating systems and computer networks

The course is mainly an analytical and descriptive task, including the selection and analysis of the corresponding case of IT operations from the students’ place of work. Issues related to the case are described, modeled and the goals of improvement are identified. Students decide which areas are subject to a digital plan of operations.

PQ3, QC4Theory of Probability and Mathematical Statistics

The discipline in which the statistical analysis of different mathematical models, information will be considered. In statistics, all ways of data analysis are considered and advanced mathematics is used.

PQ4Educational practice

The course is designed to learn the basics of management in information technology

Cycle of basic disciplines

Component by choice

PQ5Business planning and control

This course teaches students how to evaluate market potential for business ideas. It provides detailed and realistic guidance on the process necessary to turn an entrepreneurial idea into a company / firm business plan that will attract investors, partners and / or shareholders. On a systematic basis, the course will help students collect and organize the basic information necessary to prove the viability of a business idea and turn it into a self-sustaining enterprise.

PQ5Business statistics

The purpose of the course is to provide students with the understanding of the statistical tools required by managers.
The course emphasizes an understanding of the process associated with statistical decisions, identifying and setting goals, analyzing data, and using the results in decision making.

PQ5Fundamentals of programming С++

The course is designed to study programming, debugging and implementation of tasks.
The principles of the operation of network technologies, access to local and remote network resources, programs using the C ++ language are analyzed.

PQ5Fundamentals of Java

The course is designed to learn the basics of programming, debugging and implementing software systems. The course also analyzes the principles of network technologies and programs using the Java programming language.

PQ5Introduction to Web Development

The course teaches students the basics of website layout and application using the HTML markup language, website style planning using Cascading Style Sheets (CSS), as well as using the JavaScript scripting language to perform basic functions.

PQ1Leadership

This course is designed to study leadership and personnel management issues that public and private sector professionals regularly encounter. This course will focus on the topics of motivation, decision making, communication, conflict management, group dynamics and organizational change, with more emphasis on how these issues are related. Such discussions of the theory with practical application are intended to increase the effectiveness of the organization when choosing specialists in a company

PQ6Business Process Engineering

The course provides students with knowledge to understand existing or future business processes, their formal description, the development of new business processes and the identification of improvements. Students will learn how to develop a digital twin process and how to model digital processing and IT systems to form a consistent supply chain for the process.

PQ5Fundamentals of Python

The course teaches students how to use data structures, functions, modules, classes, and other features of the Python programming language to solve applied problems.

PQ9Database Management Systems

A specialized program (usually a set of programs) designed to organize and maintain a database.

PQ9Data visualization

The course is aimed at studying data analysis, especially in the field of data mining, descriptive analytics, clustering, data visualization, reporting, decision making, predictive modeling data manipulation, statistical methods, machine learning methods, optimization and modeling tools

PQ14Information Security Systems

The course is designed to learn the basics of information security with a focus on software security.

PQ6Research Methods and Tools

The course aims to give students a broad understanding of research methodology, including the theory of science and qualitative and quantitative methods, as well as improve students’ skills for critical reading of scientific literature and developing a research proposal for a graduation project. By the end of this course, students should become competent in planning, conducting, evaluating, and presenting a research project.

PQ6Quantitative Analysis for Business

The course introduces the basic concepts of quantitative business analysis to get a clear idea of the key elements of the decision-making process. The methods that are widely used in business organizations that provide tools and skills for approaching, analyzing and solving problems of various sizes are discussed.
In the process of studying the course, skills in identifying unstructured business problems and its components are developed and honed; the use of effective methods to solve basic problems; providing a decision making process; interpretation and support of your decision with qualitative explanations

PQ2Quality Management

A modern view of the quality and quality concept of the project. General concepts of project quality management. The evolution of forms of quality management: quality systems. Development of a quality management system for projects abroad. The process and content of project quality management. General project quality management functions.

Presentation, communication and negotiations

The goal of this course is to help students learn how to strategically communicate in a professional environment. Students are encouraged to analyze their target audience, the purpose of their communication, and the context in which they work before developing a message. The course specifically focuses on improving students’ ability to write, speak, work in a team and communicate between cultures in their role as future managers.

PQ3Management Communication

The goal of this course is to help students learn how to strategically communicate in a professional environment. Students are asked to analyze their intended audience, the purpose of their communication, and the context in which they work, before developing a message. The course is specifically aimed at improving students’ ability to write, speak, work in a team and communicate between cultures in the role of future managers.

PQ2, PQ5Financial management

The course focuses on the nature and various functioning models of fintech companies, includes topics covering various aspects of not only evaluating the effectiveness of fintech projects, but also their integration.